Refund Policy

SimpleCut costs $5/year. We would rather refund you than have you feel stuck with software that doesn't work for you.

30-day refunds, no interrogation

If you ask within 30 days of a charge, we will refund it in full. You don't need to explain why. Email support@simplecut.app from the address you purchased with, and we'll process it — refunds usually appear in 5–10 business days depending on your bank.

Once refunded, your license is deactivated and the Software stops working on your devices.

Renewals

Your subscription renews automatically each year. The same 30-day window applies to renewal charges: if a renewal caught you by surprise, tell us within 30 days and we'll refund it and cancel the subscription.

To avoid renewing in the first place, cancel from within the app under Manage subscription, or from the billing portal link in your license email. Cancelling stops future charges and keeps your access until the end of the period you already paid for.

After 30 days

We don't offer partial or prorated refunds for the remainder of a yearly period after the 30-day window has passed. You keep full access until that period ends. If something has genuinely gone wrong — the app won't run on your machine, or a bug is blocking your work — contact us anyway. We'll either fix it or refund you.

Your statutory rights

If you are a consumer in the UK or EU, you have a statutory right to withdraw from a distance purchase within 14 days. Our 30-day policy is offered in addition to that right and does not replace or limit it, nor any other consumer protection you have under the law where you live.

How to reach us

Email support@simplecut.app with the email address used at checkout. Including your license key helps, but we can find you without it.

See also our Terms of Service and Privacy Policy.